Some information, either on its own or when mixed with other information, can be used to tell one person apart from another. In other words, to identify someone. Data Protection laws call this information 'Personal Data'. This could be anything from a name and contact email address right the way through to information that tells someone where you are right now reading this privacy notice (I don't collect that sort of information, so don't panic!).

In this area, you can find out more about how I use your personal data (what little of it I collect). Please click on each of the tabs below to reveal the content and find out more. If you have any queries as you are going along, please do get in touch!

I collect in different types of Personal Data based on how I am working with you. I've summarised this below;

  1. To subscribe to my blog I need your email address with your consent (Article 6(1)) which I only keep as long as you consent to receive updates.
  2. To send an enquiry to me I need your contact details with your consent (Article 6(1)) which I only keep for no more than 6 weeks after your query is answered.
  3. To provide services to you I need your contact details and use this under our mutual obligations to deliver a contracted service to you (Article 6(2)) which I keep for the duration of the contract plus 6 years. 
  4. To manage any financial matters I will need your bank details as part of that contracted service to you (Article 6(2)) which I keep for the duration of the contract plus 6 years.
  5. To advertise my events, offers and services I need your email address with your consent (Article 6(1)) which I only keep as long as you consent to receive updates.

All of my applications and systems reside their data storage within the European Union and is therefore protected by the General Data Protection Regulation (GDPR). For full details of where your data is stored (based on the service you receive from us), please visit the links below.

I would like to say with round the clock minions and ninja unicorns as that would be rather cool but unfortunately its more mundane than that. I currently use Office 365 for my file and email storage system which has the full set of security settings enabled.

The website, while it has a WordPress access portal, is hosted by CloudTree Ltd here in the UK. This is updated weekly with the most up to date updates and is protected by various pieces of website security software. Clients can find out specific software directly as for obvious reasons I don't want to list every single product I use.

It is rare that I will ever print off any documentation (personal data or otherwise) however when I do I avoid taking it with me in transit. Instead I prefer to access information digitally and have full encrption on my phone and laptop with privacy screens on both for viewing files on public transport where needed.

You can find out more information on how both systems protect data via the links below. Otherwise, given what I do, I am always training myself on Data Protection and Security and this policy outlines how I handle your data (personal or otherwise).

In short, no one unless I legally have to. For a variety of reasons client confidentiality is maintained at all times unless you give me expressed permission to the contrary. This includes any personal data that may form part of our support or contract.

Your data and records may be 'hosted' with my IT provider for the purposes of IT hosting & maintenance however they are only allowed into my systems with my permission and only to resolve urgent technical issues where no other solution would suffice.

If HMRC ever ask to see my books your basic personal data that forms part of an invoice may be disclosed to them as part of my formal accounts.

Organisations that we work with

Below are some of the organisations that we partner with either on projects or in order to deliver the services we offer and host the data we collect.

Suppliers

My IT Hosting & Maintenence provider for my website & Office 365 Licence will host and maintain any an all records I process on you.

 

My accounting software and bank account provider. These will host basic information about any payments made and any contact details on you to management our contract.

My accounts will have records and Personal Data relating to transactions between us and any financial matters only.

Partners

I work with the Chamber to run local training and awareness events for Essex businesses. We share attendee information between us to run and manage the course and may share contact details if a delegate has asked either one of us to get in touch with them.

I work with Act Now to deliver some of their training courses. We share attendee information between us to run and manage the course and may share contact details if a delegate has asked either one of us to get in touch with them.

I collect in different types of Personal Data based on how I am working with you. I've summarised this below;

  1. To subscribe to my blog I need your email address with your consent (Article 6(1)) which I only keep as long as you consent to receive updates.
  2. To send an enquiry to me I need your contact details with your consent (Article 6(1)) which I only keep for no more than 6 weeks after your query is answered.
  3. To provide services to you I need your contact details and use this under our mutual obligations to deliver a contracted service to you (Article 6(2)) which I keep for the duration of the contract plus 6 years. 
  4. To manage any financial matters I will need your bank details as part of that contracted service to you (Article 6(2)) which I keep for the duration of the contract plus 6 years.
  5. To advertise my events, offers and services I need your email address with your consent (Article 6(1)) which I only keep as long as you consent to receive updates.

All of my applications and systems reside their data storage within the European Union and is therefore protected by the General Data Protection Regulation (GDPR). For full details of where your data is stored (based on the service you receive from us), please visit the links below.

I would like to say with round the clock minions and ninja unicorns as that would be rather cool but unfortunately its more mundane than that. I currently use Office 365 for my file and email storage system which has the full set of security settings enabled.

The website, while it has a WordPress access portal, is hosted by CloudTree Ltd here in the UK. This is updated weekly with the most up to date updates and is protected by various pieces of website security software. Clients can find out specific software directly as for obvious reasons I don't want to list every single product I use.

It is rare that I will ever print off any documentation (personal data or otherwise) however when I do I avoid taking it with me in transit. Instead I prefer to access information digitally and have full encrption on my phone and laptop with privacy screens on both for viewing files on public transport where needed.

You can find out more information on how both systems protect data via the links below. Otherwise, given what I do, I am always training myself on Data Protection and Security and this policy outlines how I handle your data (personal or otherwise).

In short, no one unless I legally have to. For a variety of reasons client confidentiality is maintained at all times unless you give me expressed permission to the contrary. This includes any personal data that may form part of our support or contract.

Your data and records may be 'hosted' with my IT provider for the purposes of IT hosting & maintenance however they are only allowed into my systems with my permission and only to resolve urgent technical issues where no other solution would suffice.

If HMRC ever ask to see my books your basic personal data that forms part of an invoice may be disclosed to them as part of my formal accounts.